The first phase is to modernize your services and operations by consolidating to a single platform. The second phase is to automate with AI to empower self-service and to predict and prevent incidents before they impact the business. And the third phase is to optimize your people and processes for structured continual improvement.

The Global Solutions Framework helps businesses solve key imperatives by focusing tools around customer experience, technology excellence, employee experience, operating excellence, and building and automation.

Finally, the Now Platform delivers a smarter way to workflow across industries that include business and consumer services, education, energy and utilities, financial services, government, healthcare, retail, tech, and dozens more.

Top IWMS Consulting Services

With out-of-the-box digital workflows that automate everyday service requests, delivery teams can increase service delivery speed, and free up teams for higher value work that drives enterprise-wide innovation. And with native development and integration tools, you can easily extend ServiceNow’s digital workflows or create new digital workflows on the same platform. This flexibility lets you create the right experiences you need for a better way to work, or in disruptive situations, a better way to respond.

Solution Overviews

Customer Experience: Drive customer loyalty with effortless experiences delivered by a customized enterprise.

Technology Excellence: Deliver technology services in an agile, cost-efficient, resilient and modern way.

Employee Experience: Harmonize people, processes, and technology to unify the employee experience.

Operating Excellence: Achieve business agility and efficiency with global business services and ESG impact.

App dev and automation: Innovate and modernize with low code app dev and hyperautomation.