Customer Support

Let our team help you!

eCIFM offers support for all versions of IBM TRIRIGA®  from FacilityCenter through the most recent release. Whether your team needs ad hoc consulting services, additional training, or system updates, come talk to us. Our team of certified TRIRIGA  Developers, business analysts, consultants and Trainers stand ready to help.

Typical Support Services:

  • Minor enhancements to your existing implementation
  • Addition of new fields and forms
  • Creating and setting user/security profiles
  • Help with new reports using standard TRIRIGA tools or BIRT
  • Training – at your site, by web conferencing or at our Las Vegas training center
  • Our phones are always answered by live voice we offer automated support 24 x 7